Categorized | Blog

“Packet Data : Connection Not Allow” error on N95 with Maxis

I have recently bought a new phone, I have a Maxis and Digi line, but my primary line is still Maxis which is for calling and receiving calls from friends and family. Sometimes, I do blog on the go, post some tweets and check the mail with the phone.

However, somehow I can’t get the Internet and data to work on the N95 with my Maxis line. I have already activated by 3G and GPRS data connection, have all the settings but it says “Packet Data : Connection Not Allow” when I am trying to connect to the Internet with 3G or EDGE GPRS.

I went to the Maxis service center and the people are noob, they just download the setting agains and asked me to wait for a text message contain the data setting, then restart my phone. I wait, the setting came, restarted and it’s still not working.

I get frustrated and called Maxis up. After some guidance from the lady, I am now able to connect to the Internet again. It’s pretty easy to edit the setting, it’s something to do with the connection setting on your phone.

Symbian S60

Symbian S60

  1. Press menu key.
  2. Go to Tools > Setting > Connection
  3. Scroll to the last one or just press up key. You will see APN control. A pop up message will appear “Connection restriction….”
  4. Press Option > Deactivate Restriction.
  5. PIN2 is 1234.
  6. When it’s says deactivated/inactive, restart your phone.
  7. Turn on again, surf the net now.

Pretty easy right? Try it now. If it does not work, call Maxis at 123. That’s what I always do.

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  • edan1979
    aaaaa... thank you very much for this little info...
  • Anthony
    Excellent. Your fantastic. Spent an hour with a local Australian Optus call centre, trying to sort it and gave up. Your posting had it fixed in less than a minute
    Cheers Anthony
  • KV
    thanks.... bro... you really help me alot... now i able to suft net & mms.... thanks.. appreciate ur help....
  • Wow! You're my man! I got my Nokia 5800 configured! Thanks!
  • Steven
    wow.... thx a lot man... u r a genius lol.... it helps a lot on my 5800,,, may god bless u... lol
  • Maravana
    Yourrrrrrrrrrrrrrrrrrrrrrrrr greattttttttttttttttttttttttttt!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • wfwoo
    APN Control is the issue. I manage to solved it by follow the 7 steps given. TQ, really appreciate this.
  • kisya
    really TQ..
    i have headache coz of this problem..
    maxis web n helpdesk also cant give this step, just general settings that i already done for dozen times..
    TQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ =)
  • Reiz
    Nick,
    Thanks a lot babe.. I can't tell how happy i am now as these 5 days i nearly throw away my Nokia 5800 as MMS, internet and eveything not functioning.. Even the maxis helpdesk cant help us..Thanks a lot.. May God bless you..

    cheers..
  • Thanks a million there.. now i able to use MMS services d..

    i did call maxis for that.. they claim that is my setting wrong and send me another setting file.. still cannot manage to send mms...

    now i read your blogs and it works great~

    thanks a lot
  • djzara
    Hi Nick! I've been looking for the solutions for ages, downloaded the settings sent by Maxis more than 10 times & still cannot send MMS or surf internet till I came across your blog. Thank you so much for sharing the steps! Really appreciate it!
  • jj
    good solution.... it works!!!!!!
  • Isaac
    You are my hero. I've been having the same problem since morning. Finally...I got it working.
    Really...big big thank you.
  • reeve
    Hey! great info. called maxis 4 times and sent me settings 5 times. they even reset my service and asked me off my phone for 10 mins and restart. still don't work. your tips just worked well in 10 secs!!! why don't maxis cust service staff just use google to look for solutions instead! thxs
  • nxryo
    This is so great! Thank you so much! I managed to get it done in no time!

    I also actually googled some pages, got this setting by sitting in front of my notebook. no need to go to Maxis centre at all. here it is:-
    0.. Dial *136# you need to wait for the confirmation SMS telling you that your 3G has been activated. If still havent got please do it again. Then follow the steps below.
    1. delete all the settings on your phone. EVERYTHING
    2. request for new settings (you can use the *100#-->settings
    3. Save the settings and set as default
    4. restart your phone
  • Kets
    Got the same problem with my new E63.
    Tried this and it works!
    Cheers mate!
  • ken
    thx for sharing this man.finaly i fixed the problem,now i can suft the net.thx man.cheezzz.......
  • Nick,

    Thanks for the info! The Maxis site was no help. All they gave were the general MMS settings sent to the phone, and I too got the "Packet data not allowed" message.. Your info got my Nokia 5800 working on MMS in no time! Thanks again!

    Steve.
  • Boon
    WHOA!!!

    I have the N85 and I nearly cracked my head trying to figure out why my Celcom SIM card works and the Maxis one does not although it did on an older SE K618i!

    I can't tell u how much I appreciate your info on Maxis's silly little hiccup and their steadfast refusal to provide the PIN2 and PUK2 codes!

    Cheers!!!!
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